Top 7 Reasons Brands Switch to 3PL Fulfilment

12 Mar

Choosing to outsource logistics is a major step for any e-commerce brand. But increasingly, fast-growing brands are turning to third-party logistics (3PL) providers like SMS to improve efficiency, customer experience, and scalability. Here are the top seven reasons why more brands are making the switch.

1. Increased Order Volume
When order volumes rise, managing fulfilment in-house can lead to bottlenecks, errors, and delays. A 3PL is built to scale and handle peak periods seamlessly.

2. Faster Delivery Expectations
Customers expect fast and affordable shipping. With a 3PL’s optimised systems and courier partnerships, you can meet those expectations without overextending your internal team.

3. Cost Efficiency
Managing storage, packaging, and shipping internally adds up. A 3PL spreads those operational costs across clients, giving you access to competitive shipping rates and reduced overheads.

4. Limited Storage Space
Warehousing requires significant investment in space, utilities, and maintenance. A 3PL gives you immediate access to secure, professional storage without the long-term commitment.

5. Technology & Integration
3PLs like SMS integrate with your ecommerce platforms (e.g., Shopify, WooCommerce) and tools like Fishbowl for real-time inventory tracking and fulfilment automation.

6. Improved Accuracy and Quality Control
Experienced 3PL teams are trained to ensure accuracy in pick, pack, and dispatch. This reduces returns, boosts customer satisfaction, and protects your brand reputation.

7. Ability to Focus on Growth
By outsourcing logistics, your team can redirect time and energy to scaling operations, marketing, customer service, and product development.

“At SMS, we offer tailored fulfilment services backed by our all-female workforce and a proven commitment to detail, care, and efficiency. Our Melbourne-based warehouse, dynamic pricing model, and seamless integrations make us a trusted logistics partner for brands across Australia.”

Final Thought
Whether you're preparing for growth or simply ready to streamline operations, switching to a 3PL is a strategic step forward. Let SMS take the pressure off your logistics so you can focus on what matters most.